Delete your account in the app
- Open Sprout and sign in.
- On the Shopping tab, open the menu (the three dots at the top right) and tap Account.
- Tap Delete account.
- Read the list of what will happen, enter your password, and confirm.
Your account is deleted right away. This can't be undone.
Bought Sprout Plus through the App Store or Google Play? Cancel it there first (iPhone: Settings, your name, Subscriptions; Android: Play Store, your profile, Payments & subscriptions). Deleting your Sprout account does not stop Apple or Google from billing you.
Delete your account without the app
If you no longer have the app or can't sign in, email support-sprout@mikrodev.net from the email address on your account, with the subject "Delete my Sprout account".
To protect your account, we'll write to the email address on your account to confirm the request before we delete anything (we never act on a different reply-to address). We delete the account within 30 days of your confirmation and email you when it's done.
Only want some of your data removed, such as one list or your name? Ask the same way. You can also delete lists, items and templates yourself in the app at any time.
What is deleted
- Your account: email address, password and name.
- Every list you own, with all of its items, inventory, categories and stores. These lists are deleted for everyone in them. To keep a list for others, hand it over to another member first (Members & invite code, then Make owner).
- Your membership in lists owned by other people.
- Your Sprout Plus access. If you pay for a family, its members lose Plus. Your Apple or Google subscription keeps billing until you cancel it there (see the note above).
- Templates saved in your library.
- The copy of your lists that Sprout keeps on your phone for offline use. It is cleared when the account is deleted in the app. If you delete by email, uninstalling Sprout removes it.
What is kept, and for how long
| Data | Why it's kept | How long |
|---|---|---|
| Items you added to lists owned by other people | They belong to that shared list. Your name is removed from them. | Until the list's owner deletes them |
| Templates you shared with others | They are copies the recipients now hold. They keep your name as the sender. | Until the recipients delete them |
| Billing record, only if you ever bought Sprout Plus (account ID, email, subscription reference, deletion date) | Tax, accounting and handling payment disputes | 7 years after the purchase or subscription ends |
| Payment records held by Apple or Google | They sold the subscription and must keep their own records | As set by Apple's and Google's privacy policies |
| Server backups | Disaster recovery | Deleted within 90 days |
| Emails you sent us, and feedback form answers | Answering you and fixing problems | Until resolved, and no longer than 2 years |
| Server logs (such as IP address and request time) | Running and protecting the service | A short period, typically a few days |
Questions? See the privacy policy or write to support-sprout@mikrodev.net.
Last updated: September 24, 2026